We Sell to Dealerships. Period. (But Here’s a Story…)
At Agri-Can Supply, our customers are dealerships. Full stop. That’s who we sell to, that’s who we support, and that’s who we build our business around.
Now… every once in a while, something comes along that bends that rule a little. And when it does, we’ve got one guiding principle:
“If the dealership is happy, we’re happy.”
Here’s one of those stories.
The 12-Foot Power Harrow That Couldn’t Wait
Not long ago, a farmer came knocking. He wanted a power harrow. Not just any harrow—a 12-foot Maschio monster. This thing was so big it looked like you needed a pilot’s license to run it.
We walked him through the specs, made sure it fit his tractor, and then called his local Kubota dealer. After all, that’s who we sell to.
Problem was, the salesman was in Chicago. The customer, meanwhile, needed this harrow like it was the cure for cancer.
So we called again. Same answer: “Go ahead, do it direct.”
Why That’s Not Normally Our Game
We don’t love doing direct sales. We’re not set up for warranty claims or service calls—that’s what dealerships are for. They’ve got the shops, the mechanics, and the systems to take care of customers after the sale.
So when we do go direct, it comes with ground rules:
- Final sale.
- The Price is MSRP.
- No warranty.
- We’d rather you buy through a dealership.
With that crystal clear, we got the green light from Kubota and moved forward.
Enter John (and His Sailor’s Mouth)
The buyer—we’ll call him John—was loaded and loud. Let’s just say he had a vocabulary that would make a sailor blush. But he wanted the harrow, we wanted it out of the warehouse, and everyone was happy.
I sent him the quote. He accepted. He promised the money would hit our account the next morning.
Next morning comes. The truck’s backed up to the dock, ready to load this beast. And the payment? Nowhere.
So I call John.
“I don’t give a flying fuck about you. I’ve got nine million dollars in the bank. If I say you’ll get the money, you’ll get the money.”
Deep breath. Smile. My reply was simple:
“Sir, we need to get paid before the truck is loaded and leaves.”
That’s when it hit me again: this is exactly why we stick to selling through dealerships. They’ve got the systems, the service, and the follow-through to keep deals smooth. And that’s where we’ll keep our focus.
And That’s Just One Story
Eventually the money came through, the truck rolled out, and John got his shiny new toy.
But around here, that’s just another day at Agri-Can Supply.
Stick around this blog—you’ll hear plenty more. Because in this industry, the deals are big, the characters are bigger, and the stories? They write themselves.